Twin Towers Assisted Living Achieves Deficiency Free Survey
Twin Towers has achieved a deficiency-free rating from the Ohio Department of Health (ODH) for the second year in a row.
The purpose of the annual, unannounced survey is to ensure that licensed facilities such as Twin Towers Assisted Living, are meeting requirements for Ohio Department of Health licensure. To determine this, a survey team reviews resident records, observes daily activities, and interviews residents, family members, and staff.
"We are very pleased with the results of the survey," says Marcia Wessels, Director Resident Experience, "we have a strong team that works together to make this happen."
Jim Lay, Executive Director of Twin Towers echoes that comment and adds, "This great result affirms the level of excellence of our Twin Towers team who collectively aspire each day to support our residents’ opportunity to live their best life on our campus."
Conducted every 9-15 months, a standard survey is a resident-centered inspection that gathers information about the quality of care provided in a facility to determine compliance with the requirements for participation in the Medicare and Medicaid programs. Survey data is used to track quality of care and quality of life as well as deficiencies constituting immediate jeopardy. Staffing data is also collected and monitored.
We are very proud of all our caring Associates who made this achievement possible.